​ACCESSIBILITY STATEMENT
Our commitment
Clauwell is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.
CONFORMANCE STATUS
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities and user-friendly for everyone.
MEASURES TO SUPPORT ACCESSIBILITY
Clauwell takes the following measures to ensure accessibility: • Include accessibility as part of our design and development process • Provide clear navigation and structure • Use simple, plain language • Ensure sufficient color contrast • Provide text alternatives for images • Design forms that are easy to understand and complete • Ensure our website works with keyboard navigation • Test with screen readers
ACCESSIBILITY FEATURES
Our website includes:• Clear heading structure for easy navigation• Descriptive link text• Alt text for images• Keyboard-accessible navigation• Sufficient color contrast• Readable fonts and text sizes• Mobile-responsive design• Form labels and error messages
KNOWN LIMITATIONS
We are aware of the following accessibility limitations and are working to address them:• Some embedded video content may not have captions (we are working to add these)• PDF documents may not be fully accessible (we are reviewing and updating these)If you encounter any accessibility barriers, please let us know so we can address them.
FEEDBACK
We welcome your feedback on the accessibility of Clauwell's website and services.If you encounter accessibility barriers:
Email: info@clauwell.com
Please provide:• The web page or feature you had difficulty with• A description of the problem• Your contact information (optional)We aim to respond to accessibility feedback within 2 business days.
ASSESMENT APPROACH
Clauwell assesses the accessibility of our website through: • Self-evaluation using WCAG 2.1 guidelines • Testing with assistive technologies (screen readers, keyboard navigation) • User feedback from people with disabilities • Regular accessibility audits
THIRD-PARTY CONTENT
Some content on our website may come from third-party providers (such as embedded videos or payment forms). We cannot always control the accessibility of this content, but we work with providers who prioritize accessibility.
FORMAL COMPLAINTS
If you are not satisfied with our response to your accessibility concern, you can contact the Australian Human Rights Commission at the following contact points
Website: www.humanrights.gov.au
Phone: 1300 656 419
Email: info@humanrights.gov.au